Sentar Shop – Frequently Asked Questions (FAQ)

This FAQ covers common questions about Sentar wellness products and our store policies. All information is provided for general guidance. Please review your local regulations and our store policy pages before publishing.

1) What is Sentar?

Sentar is a wellness brand focused on simple, modern self‑care tools designed to help you relax, unwind, and feel better in everyday life. Our products are intended for general wellness and comfort.

2) Who are these products for?

Our products are designed for adults who want to:

  • Relieve daily tension and muscle fatigue

  • Improve relaxation and sleep quality

  • Support better posture and body alignment

They are not medical devices and should not replace professional medical treatment.

3) Do I need a prescription or medical approval?

No prescription is required.
However, if you have any medical condition (for example heart problems, severe circulation issues, recent surgery, pregnancy, implanted medical devices), please consult your doctor before use.

4) Is PainEase Spa safe for daily use?

Yes, when used as described in the manual. PainEase Spa offers:

  • Adjustable compression modes and heat levels

  • Built-in safety temperature control

  • Recommended session time: 10–20 minutes, 1–2 times per day

  • If you feel discomfort, dizziness, or pain, stop using immediately and consult a professional.

5) Is AirCalm Leg suitable for people with varicose veins or circulation problems?

Many customers use compression for tired legs, but if you have:

  • Diagnosed circulation problems

  • Severe varicose veins

  • Thrombosis history

  • Are pregnant

please speak to your doctor first before using any compression product.

6) What makes ZenLift Pillow different from regular pillows?

ZenLift Pillow offers:

  • High-density memory foam for stable support

  • A sculpted, double-layer design to lift the legs and support the hips

  • Multiple positions: under legs, under hips, or behind the back for reading

  • A removable, washable pillow cover for easy cleaning (small top layer cover is removable – follow the care label)

7) How firm is ZenLift Pillow?

ZenLift Pillow is medium-firm: soft enough to feel comfortable, but supportive enough to keep its shape during long-term use.

8) How do I clean and care for ZenLift Pillow?

  • Remove the outer pillow cover and wash gently according to the care label

  • Do not wash or soak the memory foam

  • Let the foam air out if there is a light “new foam” smell after opening

9) Battery & charging

Most devices are USB‑rechargeable. Battery life varies depending on settings. Fully charge before first use and use the supplied cable. Avoid using damaged chargers or cables.

10) Are these products suitable as gifts?

Yes – all three products (PainEase Spa, AirCalm Leg, and ZenLift Pillow) are popular as wellness gifts for family, friends, and colleagues who need relaxation, comfort, or better sleep.

11) How can I reach support?

Please use the Contact page on our website. Include your order number and a brief description so we can assist you quickly.

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